Contact Technical Support

Contact Technical Support

Contact Technical Support at Digital Doc

Do you have a technical question you do not see addressed in our Knowledge Base?

Please feel free to contact Digital Doc Technical Support for more answers.

Include as much information in your request as possible (e.g. Model, Serial, Software).

Also include practice information (if applicable) so we may better serve you.

All technical support requests will be responded to in a timely manner.

Contact technical support:
by Email
On our Support line 800-518-1102
Live Chat

Downloads

Product Downloads

If you are unsure of which driver(s) or utilities you may need, please search our Knowledge Base.

If you are unable to find the answer to your question, you can contact technical support:
by Email or our Support line 800-518-1102.


Iris HD Camera

Iris HD Installer

LuM HD Caries Detection Installer – Attachment for Iris HD

*Contact Digital Doc Technical Support for assistance

Iris 2.0 Camera

Iris 2.0 Installer

LuM Caries Detection Installer – Attachment for Iris 2.0

Miscellaneous Utilities

VideoView DirectShow (WDM) stream viewer (Syntek)

DXcpl DirectShow utility to disable Hardware Acceleration for DirectDraw.

AMcap DirectShow (WDM) stream viewer (Microsoft)

USBView Displays connected USB devices (Microsoft)

Joy_COM_FS_Test COM port and joystick signal tester

Joy_FS_Test Joystick only signal tester

usbdeview Extended info for all current and past USB devices (nirsoft)

USB Controller Manager Utility for disabling/enabling USB2 Power Management (JPetko)

Icon Camera (Black Dot)

Icon Black Dot Installer Automated installation

3.0.0.4 (Most Software) – Video and VirtGP

3.0.0.3 (Dentrix) – Video and VirtGP

3.0.0.9 (32 Bit OS) – Video and VirtGP

3.0.0.9 (64 Bit OS) – Video and VirtGP

3.0.0.X Virtual COM Port Only

Standalone Video and Capture Utility

EmpiaPnP Empia Plug and Play Utility

Icon Camera (Red Dot)

2.0.0.3 (Adstra) – Video and VirtGP

2.0.0.5 (Most Software) – Video and VirtGP

2.0.0.7 (Dentrix) – Video and VirtGP

2.0.0.8 (Most Software) – Video and PPJoy and COM Port

2.0.0.X Virtual COM Port Only

netsynpnp Syntek PnP Utility

Evolution USB Camera

USB_2860 (All Software)

Legacy Iris Drivers

PnP_Fix_x86  Fix for PnP filter registration issue (32-bit)

PnP_Fix_x64  Fix for PnP filter registration issue (64-bit)

Legacy Setup Files

IrisSetup_x86_1.1.52.exe.zip

IrisSetup_x64_1.1.52.exe.zip

Industry Links

Industry Links

Dental Industry Links

• ABELDENT

http://www.abeldent.com/

• ADSTRA

http://www.adstra.com/

• APTERYX

http://www.apteryxware.com/dental/

• CAPTURELINK

http://www.capturelink.com/

• CLEARDENT

http://www.cleardent.com/

• CLINIVIEW

http://www.instrumentariumdental.com/products/cliniview.aspx

• DENTIMAX

http://www.dentimax.com/

• DENTRIX IMAGE

http://www.dentrix.com/

• DENT-X PROIMAGE

http://www.afpimaging.com/

• DEXIMAGE

http://www.dexis.com/

• DIMAXIS

http://www.planmecausa.com/index.php?page=00301

• EAGLESOFT

http://www.eaglesoft.net/

• EASY IMAGE

http://www.easydental.com/

• EASYDENTAL

http://www.easydental.com/

• IMAGEXL

http://www.xldent.com/products/imagexl

• IMAGE DDS

http://www.apteryxware.com/dental/

• KODAK DIGITAL

http://www.kodakdental.com/

• LIGHTYEAR

http://www.apteryxware.com/dental/

• MEDIADENT

http://www.mediadentusa.com/

• MOGO

http://www.mogo.com/

• PATIENT GALLERY

http://www.patientgallery.com/

• PATTERSON IMAGING

http://patterson.eaglesoft.net/cnt_di_pattimg.html

• PRACTICEWORKS

http://www.kodakdental.com/

• SCHICK CDR

http://www.schicktech.com/

• SIDEXIS

http://www.sidexis.com/

• SOFTDENT

http://www.softdent.com/

• SUNI MEDICAL IMAGING

http://www.suni.com/

• TIGERVIEW

http://www.tigerview.com/dental.tig

• VIXWIN PLATINUM

http://www.gendex.com/Default.aspx?navid=552951&oid=200&lid=Us

• VISIX

http://www.airtechniques.com/products/visix-imaging-software.html

• XLDENT

http://www.xldent.com/

• XDR DIGITAL RADIOGRAPHY

http://www.xdr-radiology.com/

• XRAY VISION

http://www.apteryxware.com/dental/